Application Support

Application Maintenance is a vital and crucial part of any organization’s IT infrastructure. The right technology, backed by the knowledge and expertise of the industry specialists, is instrumental to ensure uninterrupted, state-of-the-art IT setup. With rapidly increasing globalization and competition among the it companies, organizations must use innovative technologies that enable efficiency, cost rationalization and foster growth.

Nutantek’s application support is a well-established practice that delivers application services to multiple customers. Over the years of experience, our teams have achieved excellence in supporting different applications and environments. Our Application Operation teams are adept in providing support for Windows Application, OeBS, WebLogic, SOA, SAS, Hyperion, JDE, SharePoint, OIM, OID, OAM, AS400 and custom-built applications, to name a few.

ITS Application Support offers development and support for applications hosted in the ITS production environment.

Application Support services from ITS cover the entire lifecycle of an IT application service. The ITS Applications Team design, implement, deliver and support applications in production and on implementation project basis.

Application Support services can also be delivered and supported by third party application providers chosen by ITS to implement services for VUW customers.

Application Support tasks include:

  • Application support for incidents and problems

  • Management of application upgrades and patches

  • Development of application enhancements and changes

  • Application security management and administration

  • Application performance planning

Application development and acquisition tasks include:

Design, development and implementation of software applications

Evaluating the technical feasibility and risks of proposed applications

Providing timely and appropriate application solutions to business and IT application problems.

We help provide a robust, simplified, scalable, and efficient IT landscape which aids in a seamless process flow and uninterrupted business transactions - making sure you stay ahead of your competition.

OUR SERVICE APPROACH:

  • INTEGRATED APPLICATION DEVELOPMENT, MAINTENANCE AND SUPPORT (ADMS)

  • WHITE LABEL PARTNERSHIPS FOR IT PROVIDERS AND AGENCIES

  • SOFTWARE APPLICATION DEVELOPMENT SERVICES

  • CUSTOM APPLICATION DEVELOPMENT

  • SOFTWARE PRODUCT UPGRADES AND MIGRATION

  • APPLICATION UPGRADES AND MIGRATION

  • APPLICATION INTEGRATION

  • APPLICATION TESTING AND BUG FIXING

  • 24/7 SLA DRIVEN APPLICATION USER SUPPORT AND TECHNICAL SUPPORT

  • DEDICATED OFFSHORE/ONSITE SOFTWARE APPLICATION DEVELOPMENT, MAINTENANCE AND SUPPORT RESOURCES